ConferenceDirect is the official housing provider for Anime Expo and the only way to book rooms at the AX 2024 Hotel Block rates. If you choose to book a room with another site or directly with the hotel, any customer service inquiries must be handled by the respective booking service that you used.
Booking Guidelines
Guarantee Policy
All hotels will require a major credit card at the time of booking to guarantee a reservation. Upon check-in, certain hotels will require an advance deposit for the amount of the room and/or hotel incidentals per night. After you check-out and the hotel confirms that there are no room damages, the incidental deposit will be refunded and your credit card will be charged for the hotel stay.
Room Night Reservation Requirements
Due to the high demand for some of our participating hotels, reservations must be for a 3-night minimum. This means that arrivals must be any 3 consecutive nights from Wednesday to Sunday. Hotels affected by these reservation requirements include (subject to change):
One Room Per Name
Individuals cannot book multiple rooms under the same name. Multiple rooms can be booked under the same credit card but under a different name. Anyone found to have multiple rooms in his/her name will have all but the first reservation canceled without notice.
Paying For A Reservation On Behalf Of Someone Else
If you are making a payment for a hotel reservation on behalf of someone else and will not be staying at the hotel, a Credit Card Authorization form must be filled out and provided to the hotel prior to arrival. To request the Credit Card Authorization form, please reach out to ConferenceDirect at axhousing@conferencedirect.com.
Max Occupancy Per Room
Maximum room occupancy varies per hotel. An additional fee may be incurred for more than two people and/or a rollaway bed.
Wristband Policy
Some hotels may provide registered guests with wristbands at the time of check-in. Only the number of guests registered will receive the wristband. Guests must wear the wristband to access the guest room elevators.
Cancellation Policy
Earlier cancellations will help allow for as many attendees as possible to be able to utilize the available hotel space during Anime Expo 2024. Please note that all hotels’ respective policies will still apply. As such, cancellations made closer to your arrival date (48-72 hours or 7 days) will result in an increased fee equal to one night’s room and tax. Please refer to the hotel grid below for more information.
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