If the portal flashes green, then you have tapped in / tapped out correctly. If the portal flashes red, you will be directed to the Badge Help Desk located nearby.
A photo ID will be requested to verify your badge. Children aged 13 and under should have an adult present at all times.
If you forget to tap out, the staff at the Badge Help Desks located at all entrances can straighten things out for you.
If you experience issues besides tap-in/tap-out, you will be redirected to Registration Assistance at Gilbert Lindsay Plaza.
If you lost your badge, head over to Registration Assistance at Gilbert Lindsay Plaza. Any lost badges that are found will be turned in at Registration Assistance and will require photo ID verification. If you would like to replace your badge, you will be subject to a reprint fee, depending on the badge type. Your old badge will then be deactivated.
Attendees are permitted to bring in food and beverage for personal consumption only. This means only food and drink that you would be able to consume individually. Food and drink brought in bulk will not be permitted into the convention center.
Refillable water bottles will be allowed — in fact, we encourage them! We want to make sure you stay hydrated during the day, so we’ll be providing water refill stations throughout the convention center. All consumables are subject to inspection by LACC/AX security.
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